Shipping policy
Shipping Policy
Last updated: May 2026
Thank you for shopping with Benchbuddy. We are committed to delivering your order as quickly and safely as possible.
Order Processing Time
All orders are processed within 1–3 business days after payment is received. Orders are not shipped or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly longer.
Estimated Delivery Times
United States
- 7–15 business days
United Kingdom
- 7–12 business days
Australia
- 8–15 business days
Denmark and Europe
- 6–12 business days
Please note that delivery times are estimates and may vary depending on customs processing, weather conditions, and local postal services.
Shipping Costs
We offer free standard shipping on all orders unless otherwise stated at checkout.
Any applicable taxes, duties, or customs fees are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take 1–5 business days to become active.
Delays
While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to:
- Customs inspections
- Carrier disruptions
- Severe weather
- High seasonal demand
We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us immediately at support@benchbuddy.com before your order is processed.
Lost or Stolen Packages
If your package is marked as delivered but cannot be located, please:
- Check with neighbors or household members
- Contact the shipping carrier
- Reach out to us for assistance
We are not responsible for packages lost or stolen after confirmed delivery.
Customs, Duties, and Taxes
International orders may be subject to import duties and taxes imposed by your local government. These charges are the responsibility of the customer.
Contact Us
If you have any questions about shipping, please contact us at:
Email: support@benchbuddy.com
Business Name: Benchbuddy